Support.

Open Doses, choose an experience, and tap to play. Each dose has its own controls. Use Next to move to another dose and Back to return to the feed.

Tap inside the dose to start it or enable audio. Check your device volume and silent settings. If it still does not work, reload the page and try a current browser. Send us the dose link if the problem continues. Browser settings can prevent audio until you interact.

Use Save on a dose and follow the sign-in prompt. Open Collection to find your saved Doses. Use the same account when returning on another device.

Tap a creator’s name to open their profile, then tap Follow and sign in if prompted. Open Following inside Feed to find their published Doses. New marks releases published after you followed until you open them. Manage creators under Account → Following. Following does not enable release emails.

Use a sign-in option shown on the account page. For an email sign-in link, check your spam folder and use the newest email. Contact us from the email associated with your account if you need help.

Open Create a dose and follow the creator and upload instructions. Saving creates a private draft. Publication requires review of the submitted revision. An edit needs its own review before it replaces a published version.

Use the report action for a dose when available, or email us with its direct link and a description of the concern. For copyright requests, include your contact information, the work you own, the content you believe infringes it, and evidence that you own the work or are authorized to act for its owner.

Email doses@pinata.cloud from the email associated with your account, with the subject “Doses account or data deletion.” We may verify your identity before acting. You can also request access to or correction of your information. See our privacy policy for retention details.